Automation 01

Inbound lead → qualified pipeline

“Our leads live in three inboxes and a notebook by the phone.”
Before

Inquiries scattered across a website form, chat, email, and phone notes — nobody agrees who to call next.

After

One ordered pipeline. Every lead captured, enriched, deduplicated, and routed with a follow-up reminder attached.

What gets automated

  • Capture from the website form, chat, email, and phone notes into one place
  • Enrichment — company and contact details filled in automatically where available
  • Deduplication across channels, so the same inquiry doesn't become three separate tasks
  • Routing to the right person, with a reminder if it goes unanswered

What the client sees

A single ordered list of who to contact and why — not four dashboards.

What it connects to

  • Website forms
  • Chat
  • Email
  • Spreadsheets
  • CRM

How it runs

Website form · Chat · Email · Phone notes→Capture · enrich · dedupe→One ordered pipeline

Where a human stays in the loop

The system proposes who to contact and in what order; a person still makes the call. Nothing gets auto-replied to a lead without a human sending it.

Setup

You provide
Access to the inboxes and channels leads currently arrive in
A short call to confirm routing rules
Timeline
1–2 weeks
After go-live
The pipeline runs on its own; the team reviews the ordered list daily.

Where it runs

Available to direct-booking clients as a Care Plan add-on, set up on top of the site and the booking system. The same pattern runs the intake, chasing and weekly summaries behind our compliance service. Priced at scoping.

Ask about this pattern →

Start here

Both doors start free.

A written teardown of your booking path, or a deficiency report on your own vendor certificates. By email, no call, no contract.